Order / Shipping Information

Following are answers to some FAQ:

Gift Basket delivery Phoenix Arizona

General

All prices are plus tax and freight. The items featured on this Web site represent the types or styles of gifts M.R. Designs & Gifts offers and product may vary depending upon availability. When necessary, we will attempt to substitute with products of similar function and of equal or greater value. Some arrangements may be packed differently than the photo to protect during shipping; otherwise the basket photos shown were taken just prior to wrapping.

During the hot summer months, (typically May through September) chocolate items may be substituted with product of equal or greater value to help ensure the integrity of the arrangement.

Standard orders received before 12 NOON (Arizona Time), M-F, can typically ship/deliver that same day (some exceptions may apply ie: custom baskets, large quantity order, seasonal volume etc.). Orders received after 12 NOON (Arizona Time) will typically ship/deliver the next business day. Or, you may select a future delivery date (Monday – Friday, excluding holidays) by indicating so in the Order Notes section during checkout.

Since all gifts are made fresh to order, any cancellation after production has begun will incur a 25% fee. No freight or courier fees can be refunded once the order has shipped.

We do not stock pre-made gifts. All of our gift baskets are made fresh to order. Pick up orders from our Phoenix-located studio are by appointment only.

Shipping Service

Please double-check that all delivery information (shipping address, recipient phone number) is correct prior to submitting an order. We cannot be responsible for packages sent to the wrong location if the address provided is incorrect. Any missing or incorrect information will delay your order processing and additional charges may be incurred to you.

If it is necessary to ship your package to a RR or PO Box you MUST select Priority 2-3 day service as our Ground service does not accommodate RR or PO Boxes.

The date of receipt will depend upon the freight method chosen and the destination. Standard delivery is UPS or FedEx Ground 1-5 business day service (Ground delivery is not a guaranteed delivery date). Ground Residential, Priority 2-3 day service (Priority delivery is not a guaranteed delivery date) and Guaranteed Overnight service is also available. Shipping Service closures, holidays, and/or seasonal volume may also influence the delivery date.

Online Shipping quotes are for within the United States only. Overnight delivery is not available for Alaska and Hawaii. In addition, some zip codes may not qualify for Overnight delivery. We DO NOT SHIP INTERNATIONALLY. Remote or rural areas may require extra delivery time.

We cannot be held responsible for packages once they have left our studio. Nor are we held responsible for shipping delays due to incorrect address information, weather delays or other acts of God. Any claims for loss or damage will be filed with the carrier directly. If a package is determined “lost” by one of our carriers, we will submit a claim with the carrier and we will ship a replacement once the status has been confirmed. Shipping refunds are not available except in the case of Guaranteed Overnight.

Hand Delivery Service

Hand Delivery service via Courier is available Monday – Friday within the Phoenix Metro area; Saturday delivery is by pre-arrangement only. Local Hand-Delivery fee is $13.99 ($15.00, November 26 thru December 24). If delivery service is available to your destination zip code, the Local Courier option and cost will appear during the Calculate Shipping portion of the checkout process. If a product clearly states it is for “Local Phoenix Metro Hand Delivery Only”, please only select the Local Courier option during checkout, regardless of any other shipping options that may appear.

Additional delivery charges may be incurred if more than one delivery attempt is required, due to an incorrect address or rerouted deliveries. We are charged per attempt. Delivery charges are not refundable.

The delivery service used for shipping or hand-delivery may leave the package at the door with a door tag notification if no one is home and a safe place can be determined. We are not responsible for gifts left without a signature. We strongly recommend delivery to a business address.

For hospital patient or resort/hotel guest shipments or deliveries please make sure the recipient will still be in the hospital or resort/hotel at the time of scheduled delivery. Please note that some hospitals and resorts/hotels may take an additional 3-4 days to process and deliver shipped packages through their mailroom. An accurate room # (or, at minimum, the name listed on the room reservation) is absolutely required for all resort/hotel deliveries.

Did you know that Maricopa County, Arizona, covers 41 cities! Gift Baskets delivered via our Hand Courier service, $13.99 ($15.00, November 26 thru December 24) is available to the following PHOENIX METRO cities and zip codes:

                                        City    Zip Code
Gift baskets delivered Avondale 85392
Gift baskets delivered Chandler 85224
Gift baskets delivered Chandler 85225
Gift baskets delivered Chandler 85286
Gift baskets delivered El Mirage 85335
Gift baskets delivered Gilbert 85233
Gift baskets delivered Gilbert 85234
Gift baskets delivered Gilbert 85295
Gift baskets delivered Gilbert 85296
Gift baskets delivered Glendale 85301
Gift baskets delivered Glendale 85302
Gift baskets delivered Glendale 85303
Gift baskets delivered Glendale 85304
Gift baskets delivered Glendale 85305
Gift baskets delivered Glendale 85306
Gift baskets delivered Glendale 85307
Gift baskets delivered Glendale 85308
Gift baskets delivered Glendale 85310
Gift baskets delivered Goodyear 85395
Gift baskets delivered Laveen 85339
Gift baskets delivered Litchfield Park 85340
Gift baskets delivered Luke Air Force Base 85309
Gift baskets delivered Mesa 85201
Gift baskets delivered Mesa 85202
Gift baskets delivered Mesa 85203
Gift baskets delivered Mesa 85204
Gift baskets delivered Mesa 85205
Gift baskets delivered Mesa 85206
Gift baskets delivered Mesa 85210
Gift baskets delivered Mesa 85213
Gift baskets delivered Paradise Valley 85253
Gift baskets delivered Peoria 85345
Gift baskets delivered Peoria 85381
Gift baskets delivered Peoria 85382
Gift baskets delivered Phoenix 85003
Gift baskets delivered Phoenix 85004
Gift baskets delivered Phoenix 85006
Gift baskets delivered Phoenix 85007
Gift baskets delivered Phoenix 85008
Gift baskets delivered Phoenix 85009
Gift baskets delivered Phoenix 85012
Gift baskets delivered Phoenix 85013
Gift baskets delivered Phoenix 85014
Gift baskets delivered Phoenix 85015
Gift baskets delivered Phoenix 85016
Gift baskets delivered Phoenix 85017
Gift baskets delivered Phoenix 85018
Gift baskets delivered Phoenix 85019
Gift baskets delivered Phoenix 85020
Gift baskets delivered Phoenix 85021
Gift baskets delivered Phoenix 85022
Gift baskets delivered Phoenix 85023
Gift baskets delivered Phoenix 85024
Gift baskets delivered Phoenix 85027
Gift baskets delivered Phoenix 85028
Gift baskets delivered Phoenix 85029
Gift baskets delivered Phoenix 85031
Gift baskets delivered Phoenix 85032
Gift baskets delivered Phoenix 85033
Gift baskets delivered Phoenix 85034
Gift baskets delivered Phoenix 85035
Gift baskets delivered Phoenix 85037
Gift baskets delivered Phoenix 85040
Gift baskets delivered Phoenix 85041
Gift baskets delivered Phoenix 85042
Gift baskets delivered Phoenix 85043
Gift baskets delivered Phoenix 85044
Gift baskets delivered Phoenix 85048
Gift baskets delivered Phoenix 85050
Gift baskets delivered Phoenix 85051
Gift baskets delivered Phoenix 85053
Gift baskets delivered Phoenix 85054
Gift baskets delivered Scottsdale 85250
Gift baskets delivered Scottsdale 85251
Gift baskets delivered Scottsdale 85254
Gift baskets delivered Scottsdale 85256
Gift baskets delivered Scottsdale 85257
Gift baskets delivered Scottsdale 85258
Gift baskets delivered Scottsdale 85259
Gift baskets delivered Scottsdale 85260
Gift baskets delivered Tempe 85281
Gift baskets delivered Tempe 85282
Gift baskets delivered Tempe 85283
Gift baskets delivered Tempe 85284
Gift baskets delivered Tolleson 85353
Gift baskets delivered Youngtown 85363

Some cities and zip codes fall OUTSIDE of our regular Hand Courier service area. Please call for a delivery quote if you desire Hand Courier service to the following general areas (some restrictions and ADDITIONAL FEE WILL APPLY):

Anthem, Apache Junction, Carefree, Cave Creek, Estrella Mountain, Fountain Hills, some remote Peoria zip codes, Sun City, Sun City West, Sun Lakes, Surprise.

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